Returns & Exchanges

At DUFFBEAUTY, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return window for unopened and unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a return authorization.

• 2.
  Prepare the Package

  Securely pack the unused items in their original boxes to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Attach the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.